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We have a different ethos to a lot of other suppliers. We treat you as a customer
should be treated.
We are totally committed to giving you a reliable support and maintenance service
that is second to none. If we have developed a solution for you, we will guarantee
that we will be there whenever you need us. If you need us at a weekend then contact
us, we will do our utmost to resolve your problem. We feel that passionate about
products we develop for our clients.
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For an annual maintenace fee we will give you unlimited technical support by phone,
e-mail or even remote connection (VPN). If we cannot solve your problem with any
of the above methods, we will arrange to be on your site as soon as possible.
Thankfully, at Red Planet Programming you will find that we go
the extra mile for customers... we treat others as we ourselves would like to be
treated. We have been in your shoes. We know what the frustration is like when you
need to get on with your business, but the software and the supplier put obstacles
in your way.
Should you wish to discuss any of these solutions further, please do not hesitate
to call our business team.
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We will work with you until the problem is solved.
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